Library Technology Support Specialist – College of St. Benedict/St. John’s University

THE COLLEGE OF SAINT BENEDICT/SAINT JOHN’S UNIVERSITY
LIBRARY TECHONOLOGY SUPPORT SPECIALIST

The Libraries at the College of Saint Benedict/Saint John’s University invite applications for the full-time, benefit-eligible position of Library Technology Support Specialist.

Reporting to the Technology Services Manager, the Library Technology Support Specialist contributes to the library by focusing on delivering a seamless online experience to users. This position is responsible for working with the libraries’ web committee, the Office of Marketing and Communications, and IT Services to ensure that the libraries’ web presence is consistent with university style guidelines and technology policies. The ideal candidate will have experience with HTML and CSS and feel comfortable using a content management system. As a member of the Technology Services team, this position works with patrons to resolve problems in and between systems and uses good communication skills both in person and in writing to troubleshoot and resolve problems with a wide range of people. This position works with the Archivist and other collection curators on maintaining the digital library as well as digital preservation. The ideal candidate will possess strong organizational skills, be self-motivated, and be comfortable in an environment where technologies and systems change frequently. The candidate is comfortable learning new skills through self-directed professional reading, developing and maintaining professional contacts with colleagues, and attending professional development courses.

The purpose of the libraries are to support the mission and vision of the College of Saint Benedict and Saint John’s University by supporting students, faculty, and staff in the development of critical thinking, personal inquiry, creative expression, and lifelong learning.

Primary responsibilities include but are not limited to the following:
1. Work with the library web committee to keep the library’s website in working order. Develop an advanced understanding of how the website content management system, room booking system, vendor-supplied databases, Integrated Library System and open URL resolver integrate to create a seamless experience for patrons. Work with the Office of Marketing and Communication on website design changes to ensure the library’s compliance with the institutional style guide.
2. Focus on usability and accessibility across our varied library systems
3. Work with the Archivist and other collection curators to prepare and load digital objects and associated metadata to the digital image library. Responsible for interface updates to the digital image library.
4. Responsible for maintenance of the digital preservation inventory and annual fixity check on digital objects.

QUALIFICATIONS:
Required:
• B.A. or B.S. with technical background.
• Advanced understanding of HTML and CSS.
• Demonstrated ability to learn new technologies and acquire new software skills.
• Ability to diagnose problems and propose workable solutions.
• High degree of accuracy and ability to work with detail.
• High level of initiative and ability to function autonomously.
• Ability to interact effectively and tactfully with members of the academic community
• Ability to work with people of diverse backgrounds and customs.
• Excellent time management and project management skills. Demonstrated ability to manage a complex workload, prioritize tasks and use good judgment in providing services.
• Excellent communication skills, both written and verbal, in order to work with users at all levels within the organization.

Preferred:
• Supervisory experience.
• Library experience.

TO APPLY:
Applications are accepted online at http://employment.csbsju.edu. Interested candidates should complete an application form and attach a cover letter and resume. Transcript required at time of hire.

If you require special accommodations to participate in the College of Saint Benedict/Saint John’s University hiring process, please contact us at (320) 363-5500 or employment@csbsju.edu.

It is the policy of CSB and SJU to conduct pre-employment background checks. An offer of employment is contingent upon a successful background check.

Women, individuals of diverse racial and cultural backgrounds, and persons with disabilities are encouraged to apply. The College of Saint Benedict and Saint John’s University are Affirmative Action/Equal Opportunity Employers.