Salary: $17.45 – $17.97 Hourly
Location: Rum River Library, MN
Job Type: Full Time
Division: Library
Job Number: 19065
Closing: 3/27/2019 4:30 PM Central
THE POSITION
Are you looking for a rewarding career in the northern Twin Cities metropolitan area where you can make a meaningful difference in others’ lives and enjoy a positive work-life balance?
Our diverse Anoka County team brings next-level talents, personalities and experiences together in ways that make us both effective and efficient. Our team of nearly 2,000 employees is united by a common mission to preserve the public’s trust. We do this by bringing our very best to work every day and serving Anoka County’s 345,000 citizens in a respectful, innovative and fiscally responsible manner.
If your career aspirations resonate with our mission, we invite you to Find Your Path with Anoka County! Apply today to join our team.
Library Circulation Supervisor
The Anoka County Library system enriches lives by connecting the community to ideas, information and inspiration. Library staff engage the public through a vast array of library services and resources, and the Library Circulation Supervisor brings their leadership abilities to create a welcoming and efficient library environment.
This role makes a positive impact on work setting and patron experiences by hiring, training and coaching Library Service Assistants and helping them discover the fullness of value in their work. Collaborating with the Rum River Branch Manager, this role will also be involved in developing processes, policies and improvements that will empower staff to excel.
Your great ideas for innovations, building ever-better working relationships and exceptional customer service can become a reality; apply today to become a Library Circulation Supervisor.
This full-time, benefit eligible position, is located in Anoka, at the Rum River branch of the Anoka County Library.
EXAMPLES OF ESSENTIAL DUTIES (ILLUSTRATIVE ONLY)
Duties and Responsibilities
These examples are not all inclusive and are intended to be illustrative of primary responsibilities of an Anoka County Library Circulation Supervisor.
• Delivers consistent quality customer service.
• Supervises and assists assigned staff in performing various library circulation services; coordinate with other library staff on interrelated activities.
• Assists library patrons in the use of library resources, facilities, technology, and equipment and refers inquiries to an appropriate source, maintains patron confidentiality.
• Monitors, evaluates and recommends improvements to circulation system procedures and divisional policies and procedures.
• Develops work schedules and assigns tasks to circulation personnel, answers telephone, responds to inquiries and routes call appropriately.
• Responds to patron questions; explains library circulation policies and services to the public; deals with patron concerns.
• Maintains records, prepares reports, and compiles statistical data on circulation activities.
• Operates computerized cash register system and instructs and verifies proper money handling processes.
• May serve on system-wide teams and complete other duties as assigned.
REQUIREMENTS
Minimum Qualifications
• High school diploma or G.E.D.
• One year of full-time (2,080 annual hours) work experience in a public library or similar public service setting.
• Work experience as a supervisor, project manager, or lead library staff member.
• Successfully pass criminal history background check.
Preferred Qualifications
• Associate degree or higher.
• Two or more years (2,080 annual hours) of work experience in a public library.
Knowledge of:
• Principles of efficient and effective customer service.
• Current public library practices, tools, methods and procedures.
• Publishing trends and readers’ advisory principles.
• Computers, technology, electronic devices, eReaders and tablets, with ability to perform troubleshooting tasks to assist patrons.
• Organization, supervision, training and performance evaluation.
Skill in:
• Leadership, confidentiality and interpersonal communications.
• Supervision and ability to direct employees and volunteers.
• Independent decision making.
• Establishing and maintaining effective working relationships.
• Using and assisting customers with technology.
• Manage change, organizational development and time management.
Ability to:
• Work independently.
• Manage a library department.
• Thrive working in an environment with public service to people from all backgrounds and age groups.
• Present information to coworkers, managers and the general public.
• Demonstrate a positive attitude, excellent interpersonal skills, cultural sensitivity and a sense of humor in working with customers, coworkers and members of the community.
• Creatively solve problems, negotiate and handle stressful situations in a positive manner.
• Multitask and prioritize while demonstrating innovation and flexibility.
• Operate and train staff on software including Windows, Microsoft Office products, SirsiDynix (library’s patron and collections system), online research databases, Radio Frequency Identification (RFID) security systems.
• Stand, bend, stoop, reach and carry materials, for extended periods, on a regular basis.
GRADE LEVEL
Salary
Anoka County Salary Schedule, Grade B009.
Normal hiring range: $36,296 to $37,377 ($17.45 to $17.97 per hour).
2019 full salary range: $36,296 to $55,265 ($17.45 to $26.57 per hour). Career potential up to $66,081 ($31.77 per hour).
After successful completion of an initial hire probationary period, eligible for a probationary period increase.
Hours
Full-time; 40 hours per pay week. The schedule, as listed below, is primarily performed at the Rum River branch of the Anoka County Library. Hours and assignment may vary based on business needs and at supervisor discretion.
Schedule:
Monday 9:00 a.m. – 5:30 p.m.
Tuesday 9:30 a.m. – 6:00 p.m.
Wednesday 11:30 a.m. – 8:00 p.m.
Thursday 9:30 a.m. – 6:00 p.m.
Friday 9:30 a.m. – 6:00 p.m. (every other week)
Saturday 8:30 a.m. – 5:00 p.m. (every other week)
Sundays Occasionally, between Labor Day and Memorial Day
Selection Process
The examination/selection process for this classification will consist of a review of your training and experience from the application materials submitted. The most qualified candidates will be invited for an oral exam or interview.
Additional Information
Include responses to all supplemental questions with your application no later than 4:30 p.m. on the closing date of the position. Resume and cover letter submissions are accepted but are not required. The resume cannot be used in lieu of the application.
If you have a disability that would prevent you from testing for a position under standard conditions or if you wish to submit Veteran’s Preference information, please notify Tracey Rivard in the Anoka County Employee Relations Department, at 763-324-4314 so that every reasonable effort can be made to accommodate you.
Original posting / application information