Library Associate 2 – Univ. of Minnesota, Twin Cities

Job ID: 321050
Job Title: Library Associate 2
Job Code: 8416A2
Location: Twin Cities
Empl Group: Civil Service
Full/Part Time: Full-Time
Regular/Temporary: Regular


Required Qualifications:
•Bachelor’s degree and 2 years of related experience; or a combination of related education and work experience to equal six years
•Experience with equity, diversity or inclusion
•Excellent customer service skills
•Excellent oral and written communication skills

Preferred Qualifications:
• Archives or special collections experience
•Reference or research support experience
•Attention to detail
•Ability to work independently and in cooperation with colleagues in service-oriented, collaborative environment
•Ability to carefully work with fragile materials
•Im/migrant or social service community connection
•Knowledge of one or more languages other than English with preference for reading or conversational language abilities in Arabic, Estonian, Finnish, Greek, Hmong, Italian, Latvian, Lithuanian, Oromo, Somali, Ukrainian
•Facility in the use of technology in an academic context (e.g., social media and blogging; digital humanities tools; digital content management system; web editing and authoring including ADA standards; EAD; ArchivesSpace; course software)
•Advanced degree
•Supervisory experience

About the Job

Primary Function
The Migration and Social Services Assistant Archivist, located in and primarily engaged with the IHRCA, maximizes patron access to and experience with IHRCA and SWHA collections through a variety of roles. They supervise research and fulfillment services for offsite and onsite users; engage users and promote collections through building community and improving patron discovery; share responsibility for collection management; and leads retrieval and reshelving of IHRCA and SWHA collections.

Major Work Functions:

Research Services 60% (50-55% IHRCA, 5-10% SWHA)
[For IHRCA except where noted:]
• Provide excellent customer service as first and continuing point of contact for researchers and visitors. Lead distance services, and assess this research service regularly for quality. Determine user information needs, instruct on procedures, offer accurate referrals and assure completed request. Ensure all Archives & Special Collections (ASC) procedures and best practices are followed.
• Consult with individual researchers about appropriate materials for their research. Support use of collections for K-16 education, exhibitions, faculty research projects, digital humanities projects and other engaged learning activities. Provide course-integrated instruction for University of Minnesota and other courses.
• Provide campus and community engagement, by leading social media for IHRCA and SWHA and through developing content guides, exhibits (traditional and digital), tours, events, and support for IHRCA donor and acquisition efforts.
• Ensure security of patron data.

Access Services 30% (15% IHRCA and 15% SWHA)
[For IHRCA and SWHA:]
•Lead retrieval/reshelving including lifting 30 lbs and climbing ladders and operating a forklift after training; ensure accuracy throughout.
•Provide fulfillment of patron service requests (copies, ILL, etc) from initial communication to final steps. Balance demand for assistance with institutional commitments to privacy and other restrictions, and resources available. Assess reproduction requests for compliance with copyright, and assess all access requests for collection restrictions. Maintain secure documentation.
•Consult with Preservation and other colleagues regarding housing and collections management.
•Recommend deselection or deaccessioning when appropriate.
•Manage acquisitions and accruals, working with ASC colleagues.
•Accurately track and report on circulation/use data.
•Facilitate and improve discovery of IHRCA holdings: Process archival collections. Work routinely at bibliographical competency level in multiple languages. Migrate legacy bibliographic and archival description into current library systems. Ensure accuracy of existing data during conversion and improve description levels as appropriate.

Supervisory and Project 10%
•Supervise student staff in tasks or projects.
•Supervise occasional staff such as project specialist or language specialists, as needed.
•Contribute or lead special projects, as requested.
•Participate in library service and professional development.

About the Department

Dept Overview
The Migration and Social Services Collections (MSSC) in the Archives & Special Collections comprises four collaborating collecting areas. This position works with the two busiest of these: primarily (75%) the Immigration History Research Center Archives (IHRCA) and secondarily (25%) the Social Welfare History Archives (SWHA) in a wide variety of functions including community engagement, research services, and fulfillment and retrieval services for the two units. S/he/they also broadly participates with and is a key member of MSSC.

Original posting / application information: Visit the U of M Careers site and search for job #321050