Library Assistant I (PT-15 hr/wk) – Hudson Area Public Library

Position Title: Library Assistant I (part-time: 15 hours; non-benefited position)
The Hudson Area Public Library, located in Hudson, WI, has a part-time position (15 hours/ week) available for a Library Assistant I. This is a customer service position that requires excellent communication skills, a heart for service, adaptability, and professionalism.

General Duties:
• Basic circulation desk tasks including assisting patrons with registration, materials requests, check-in and check-out procedures, collecting fees and cash handling, and providing world class customer service;
• Covers adult and youth services desks, as needed;
• Provides basic computer assistance at the public computers;
• Performs daily opening and closing tasks;
• Answer phone and directs calls, as needed;
• Promotes library services and programs, and;
• Maintains patron confidentiality, at all times.
Other Duties: As required.

Anticipated schedule, subject to change:
Weeks 1 and 3
Sunday 12:00 p.m. – 4:00 p.m.
Wednesday 10:00 a.m. – 3:00 p.m.
Friday 10:00 a.m. – 4:00 p.m.

Summer Weeks 1 and 3
Tuesday 11:00 a.m. -3:00 p.m. (summer only)
Wednesday 10:00 a.m. – 4:00 p.m.
Friday 10:00 a.m. – 4:00 p.m.

Weeks 2 and 4
Tuesday 11:00 a.m. – 3:00 p.m.
Wednesday 10:00 a.m. – 3:00 p.m.
Friday 10:00 a.m. – 4:00 p.m.

This is the basic schedule, although flexibility is required. There may be schedule changes based on library needs, especially due to programming.

If interested in this position, please submit a completed City of Hudson application; your resume and cover letter, and supplementary questionnaire to: tnorris@ci.hudson.wi.us Applications will be reviewed as received and interview will be ongoing. Application acceptance may close at any time.

Supplemental Questions:
1.) Please identify key components of excellent customer service. Describe your experience providing excellent customer service.
2.) Describe your process for learning new technology and computer programs.
3.) Why do you want to work for the Hudson Area Public Library and what interests you about this position?
4.) How do you actively participate and contribute to a positive, productive, and collaborative work team? Provide an example of your experiences to support your answer.
5.) When would you be available to start, if hired?

Original posting / application information