Innovation Hub Operations Coordinator – University of MN Twin Cities

Executive Office and Admin Specialist (Innovation Hub Operations Coordinator)

Job ID



Twin Cities

Job Family


Full/Part Time




Job Code


Employee Class

AFSCME Unit 6 – Clerical

About the Job

Job Working Title:  Innovation Hub Operations Coordinator

Job Classification:  1885 Executive Office and Administrative Specialist

Salary:  $39,416 plus DOQ.


Primary Responsibilities

Student Employee Supervision (40%)

  • Recruit, hire, train, and supervise a team of roughly 12 Toaster Student Ambassadors (student employees).
  • Develop and manage Toaster Student Ambassador schedule and budget.
  • Coordinate student onboarding / training each semester along with ongoing monthly all staff meetings and student staff development.
  • Manage student privileges and access.
  • Determine appropriate tasks for student staff and ensure efficient use of their time in collaboration with key Toaster stakeholders (i.e. Innovation Lead, Media Services Specialist, and Innovation Outreach and Program Specialist).
  • Set priorities for Toaster Student Ambassador projects that meet the needs of the Toaster and promote student learning and development.
  • Host regular 1:1 meetings with student staff to check-in, set goals, and support student development and training.

Event Management and Support (30%)

  • Serve as a primary point of contact for collegiate units requesting the space for course, programmatic, organizational, and event use cases.
  • Perform active outreach and engagement on campus to promote Toaster use among targeted student org, program, and course audiences.
  • Support students in event planning and provide resources and guidance on best practices.
  • Plan and coordinate room reservation, room layout, associated paperwork (e.g. agreements, permits, etc.), and other details for events.
  • Prioritize use of space according to guidelines and input from stakeholders.
  • Assist in developing annual events schedule.
  • Help on-site during events as needed.

Oversee General Toaster Operations (30%)

  • Maintain a welcoming space that promotes a safe and efficient working environment
  • Manage the LibCal system to effectively coordinate the use of space (e.g. group study room reservations, events spaces, special events, etc.).
  • Maintain public calendars and signage outlining events in the space including both online, digital, and physical calendars in the space.
  • Build awareness, promote compliance, and inform updates of space policies and procedures in collaboration with direct supervisor, University Libraries Facilities and Operations Managers, and the Innovation and Experiential Learning Department
  • Work with key partners to maintain upkeep, inventory, and effective use of available Toaster resources (i.e. Breakerspace and Media Services supplies and equipment).
  • Establish a foundational level of understanding of available Breakerspace and  Media Services equipment  in order to provide basic troubleshooting and support for Toaster Ambassadors and users.
  • Cover staffing of the space / welcome desk as needed.
  • Work with Library Facilities staff to maintain a clean and well ordered space.


Required Qualifications:

  • High school diploma/GED and four years of related experience. Education may be substituted for some of the years of experience.
  • Experience supervising student employees, volunteers, and/or interns.
  • Demonstrated commitment to diversity, equity, inclusion, and accessibility.
  • Experience in event planning and project management.
  • Experience serving diverse student populations.
  • Experience in facilitating, building, and leading diverse teams
  • Excellent written and verbal communication skills.
  • Must be able to work occasional evenings and weekends.
  • Ability to work independently and as part of a team.

Preferred Qualifications:

  • Demonstrated experience working with students in an educational or co-curricular setting (i.e. higher education, K-12, non-profit, etc.).
  • Demonstrated experience in student outreach and engagement, student leadership, and/or student development.
  • Demonstrated interest in student innovation and entrepreneurship.
  • Experience in space / building / facilities management.
  • Experience with organizational software such as gmail, google docs/sheets/forms, and zoom.
  • Demonstrated interest in contributing to or organizing diverse teams in support of Diversity, Equity, Inclusion, and Accessibility initiatives.

Other information:

  • Position is part of the Innovation and Experiential Learning Department within the University of Minnesota Libraries and is supported by the Holmes Center for Entrepreneurship in the Carlson School of Management.


Working at the University

At the University of Minnesota, you’ll find a flexible work environment and supportive colleagues who are interested in lifelong learning.  We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work.

The University also offers a comprehensive benefits package that includes:

  • Competitive wages, paid holidays, and generous time off
  • Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Scholarship
  • Low-cost medical, dental, and pharmacy plans
  • Healthcare and dependent care flexible spending accounts
  • University HSA contributions
  • Disability and employer-paid life insurance
  • Employee wellbeing program
  • Excellent retirement plans with employer contribution
  • Public Service Loan Forgiveness (PSLF) opportunity
  • Financial counseling services
  • Employee Assistance Program with eight sessions of counseling at no cost

Please visit the Office of Human Resources website for more information regarding benefits.

How To Apply

Applications must be submitted online.  To be considered for this position, please click the Apply button and follow the instructions.  You will have the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your “My Job Applications” page and uploading documents in the “My Cover Letters and Attachments” section.

To request an accommodation during the application process, please e-mail or call (612) 624-UOHR (8647).


The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission.  The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.  To learn more about diversity at the U:

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

Please note: All employees at the University of Minnesota are required to comply with the University’s Administrative Policy: COVID-19 Vaccination and Safety Protocol by either providing proof of being fully vaccinated on their first day of employment, or complete a request for an exemption for medical exemption or religious reasons. To learn more please visit:

About the U of M

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.