Program Associate, Volunteer & Internship Program – MN History Center (St. Paul, MN)

JOB TITLE:    Program Associate, Volunteer & Internship Program

OPEN TO:    This job is open to all applicants.

LOCATION:    History Center – 345 W Kellogg Blvd., St. Paul, MN 55102

SALARY:    $3,816.00 monthly minimum, commensurate with experience

STATUS & HOURS:    Full-time, regular (approximately 2,088 annual hours) position.

BENEFITS:     Eligible to participate in the State Employee Group Insurance Program and a retirement program with employer contribution.  Generous vacation and sick time accruals with additional paid holidays.

DEPARTMENT:    Human Resources, Volunteers & Interns

CLASSIFICATION:    08L Professional

SUPERVISORY:    No

HIRING MANAGER:    Volunteer & Intern Programs Manager

POSTING DATE:    September 30, 2021

DEADLINE DATE:    October 14, 2021

TO APPLY:    Interested applicants must apply online at the Minnesota Historical Society’s career center at www.mnhs.org/jobs and include a resume and cover letter by the application deadline date.

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DESCRIPTION:  This position exists to provide professional support for Minnesota Historical Society’s volunteers as well as high school and college internship programs with particular focus on implementing systems to engage people from underrepresented communities.  An important component of this position is to develop the capacity of the institution’s staff to effectively work with volunteers which includes planning for volunteer positions, technical assistance, on-boarding, training, coaching and evaluation.

SUMMARY OF WORK:  1) Provide a lead role in developing volunteer placements ensuring that the program meets MNHS organizational goals and objectives, expands the scope of volunteer opportunities and provides meaningful engaging work for volunteers; 2) Provide professional support and assistance for recruiting, organizing and coordinating volunteers to provide customer service and events assistance; 3) Provide assistance to a centralized college and high school internship program including helping with the recruitment, placement, training, recognition, and recordkeeping process, and provide evaluation and analysis as needed; 4) Lead special projects as needed; and 5) Perform program operational tasks to maintain an efficiently run program.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree

• Three years experience leading volunteers, working with college or high school student groups, or working with intern programs.

• Strong knowledge of principles and practices of volunteer and personnel management as it is related to motivation, screening, recruitment, selection, placement, training, supervision and recognition, evaluation, and record keeping.

• Ability to lift up to 20 pounds.

• Ability to keep confidentiality.

• Willingness and ability to travel.

• Valid driver’s license.

DEMONSTRATED SKILLS IN:

• Developing and delivering volunteer training, directing the work of volunteers, and resolving conflict within volunteer program areas.

• Planning, implementing, and advancing equity, inclusion, and access work in the volunteer or internship field.

• Thinking imaginatively and problem solving.

• Customer service and interpersonal communications skills sufficient to establish and maintain effective working relationships.

• Working successfully with Black, Indigenous, and People of Color (BIPOC) communities placing volunteers and interns.

• Multitasking, working effectively under pressure to meet deadlines, prioritizing and adapting to changing priorities.

• Working independently and taking individual initiative while also being able to collaborate effectively and contribute positively in a team environment.

• Working effectively in a multicultural setting and a deep commitment to supporting and promoting diversity.

• Strong analytical and organizational skills with a demonstrated results orientation.

• Communicating clearly and accurately both orally and in writing.

• Communicating using technology platforms such as Facebook, Twitter, websites, blogs, emails, and newsletters.

• Computer skills and technical proficiency, especially Google suite and Microsoft Word.

• Recognizing and respecting confidential information.

• Record keeping skills sufficient to maintain thorough and accurate records.

• Analyzing data, making recommendations and preparing summary reports.

DESIRED QUALIFICATIONS:

• Writing position descriptions, conducting screenings cross organizationally, and onboarding volunteers and interns.

• Experience working with Volgistics or databases and making reports.

• Experience planning, implementing and evaluating programs.

• Experience administering volunteer or intern programs.

• Experience working with payroll systems and I-9 compliance requirements.

• Ability to foster cooperation among a variety of people when working toward an institutional goal.

• Ability to coach staff to resolve conflict within program areas.

• Experience conducting effective educational programs or training with high school and/or college students.

• Experience working within a museum or cultural organization.

• General understanding of the Minnesota Historical Society and its programs, and enthusiasm for its mission.