Network Administrator, Endpoint Solutions – MN History Center (St. Paul, MN)

JOB TITLE:    Network Administrator, Endpoint Solutions

OPEN TO:     This job is open to all applicants.

LOCATION:    History Center – 345 W Kellogg Blvd., St. Paul, MN 55102

SALARY:    $4,820.00 monthly minimum, commensurate with experience

STATUS & HOURS:    Full-time, regular (approximately 2,088 annual hours) position.

BENEFITS:     Eligible to participate in the State Employee Group Insurance Program and a retirement program with employer contribution.  Generous vacation and sick time accruals with additional paid holidays.

DEPARTMENT:    Digital Infrastructure & Business Applications

CLASSIFICATION:    03O IT Specialist

SUPERVISORY:    No

HIRING MANAGER:    Director, Digital Infrastructure & Business Applications

POSTING DATE:    October 20, 2021

DEADLINE DATE:    Open until filled

TO APPLY:    Interested applicants must apply online at the Minnesota Historical Society’s career center at www.mnhs.org/jobs and include a resume and cover letter by the application deadline date.

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DESCRIPTION:  This position exists to maintain a reliable, secure and efficient data communications network with a strong emphasis to maintain reliable and secure endpoints throughout the enterprise, utilizing centralized management tools to automate the process.

SUMMARY OF WORK:  1) Act as the product owner, leading the administration, implementation, modification, and operation of Endpoint Systems Management; 2) Perform Endpoint Systems Management project duties; 3) Manage projects related to network operations, usage, upkeep, and performance; and 4) Collaborate with department staff to identify and resolve network help desk requests.

MINIMUM QUALIFICATIONS:

• Associate computer degree, technical certificates, or equivalent.

• Five years experience in a network administrator role with 300+ users.

• Experience in a VMWare Hosted Server Environment.

• Excellent knowledge of best practices around management, control, and monitoring of server infrastructure.

• Valid driver’s license and willingness to travel.

• Ability to be on call for after hours support nights and weekends.

• Ability to lift up to 20 pounds.

DEMONSTRATED SKILLS IN:

• Providing positive customer service skills.

• Performing maintenance on desktop equipment and services computer equipment, such as personal computers, monitors, printers, scanners, modems, and other desktop peripherals.

• Troubleshooting problems and making repairs and changes as necessary in determining a solution.

• Conducting independent research to learn more and resolve issues.

• Thinking imaginatively and problem solving.

• The ability to multitask, work effectively under pressure to meet deadlines, prioritize and adapt to changing priorities.

• Communicating effectively within the IT department and across language specialties.

• Establishing and maintaining positive interpersonal contacts to effectively serve in the technical support functions for all levels of personnel.

KNOWLEDGE OF:

• PC hardware and printers, from older models to the latest equipment.

• Knowledge of how to install and support various network software applications.  These applications include: Google applications, Microsoft 2010 workstation operating system and latest Office Professional.

• Backup and recovery software and methodologies.

• Best practices around management, control, and monitoring of server infrastructure.

• Network Switches and configuration. (Cisco & Unifi)

DESIRED QUALIFICATIONS:

• Apple Computer Products, including workstations and iPads

• JAMF Apple Management Software

• Linux Server Management

• Cisco Router and Switch configuration

• Ability to setup and configure server hardware.

• Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution.

• Experience with Windows Desktop imaging configuration and management software (Kace or MS)

• Experience with Windows Desktop Application push configuration software (Kace, Ghost, or MS)

• Experience with Network Utilities for system maintenance.

• Network computer experience in a cultural organization such as a museum, library or education institution.

• Experience being part of or leading an Agile team.

• Effective knowledge and application of Agile team leadership competencies, including oral and written communications, influence and persuasion, results orientation, relationship management, facilitation, and team building.

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Should you have questions with the application process, email [email protected] or call MNHS Job Line at 651-259-3181.

At MNHS, we don’t just accept difference — we celebrate it, we support it, and we thrive on diversity for the benefit of our employees, our products and services, and our community. The Minnesota Historical Society believes that an inclusive culture among our team members is critical to our success as a historical society and museum, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Minnesota Historical Society is proud to be an equal opportunity workplace and employer.