Library Technology Support Specialist – CSB/SJU

Job Title: Library Technology Support Specialist
Opening Date/Time: Wed. 12/19/18 12:00 AM Central Time
Closing Date/Time: Continuous
Salary: Not Displayed
Job Type: Non-Exempt, Support Staff, Full Time
Location: College of Saint Benedict/Saint John’s University – St. Joseph, Minnesota
Department: Library – CSB Coordinate

The Libraries at the College of Saint Benedict/Saint John’s University invite applications for the full-time, benefit-eligible position of Library Technology Support Specialist.

Reporting to the Assistant Director of Instructional Technology, the Library Technology Support Specialist contributes to the library by focusing on delivering a seamless online experience to users. This position is responsible for working with the Office of Marketing and Communications, and IT Services to ensure that the libraries’ web presence is consistent with university style guidelines and technology policies. This position will also work with other academic departments as needed to update their websites. The ideal candidate will have experience with HTML and CSS and feel comfortable using a content management system. As a member of the Technology Services team, this position works with patrons to resolve problems in and between systems and uses good communication skills both in person and in writing to troubleshoot and resolve problems with a wide range of people. This position works with the Archivist and other collection curators on maintaining the digital library interface. The ideal candidate will possess strong organizational skills, be self-motivated, and be comfortable in an environment where technologies and systems change frequently. The candidate is comfortable learning new skills through self-directed professional reading, developing and maintaining professional contacts with colleagues, and attending professional development courses.

The purpose of the libraries are to support the mission and vision of the College of Saint Benedict and Saint John’s University by supporting students, faculty, and staff in the development of critical thinking, personal inquiry, creative expression, and lifelong learning.

The College of Saint Benedict and Saint John’s University are committed national leaders in global education – past winners of the prestigious Senator Paul Simon Award for Campus Internationalization. For the 14th consecutive year, CSB and SJU are ranked among the top baccalaureate schools nationally for the total number of students who studied abroad. Global education is a passion and a priority for our community.

The College of Saint Benedict, a liberal arts college for women, and Saint John’s University, a liberal arts college for men, are located in the central lakes area of Minnesota, surrounded by more than 3,000 acres of pristine forests, prairies and lakes. The campuses are minutes away from St. Cloud, an increasingly diverse regional center with a population of over 100,000, and 70 miles from Minneapolis and St. Paul. Some CSB/SJU staff choose to reside locally, while others commute from the Twin Cities. Both St. Cloud and the Twin Cities offer a wide range of fine arts, cultural, dining, recreational and sporting opportunities.

CSB/SJU are Catholic colleges in the Benedictine tradition enlivened by values of community, hospitality, stewardship, and justice. The schools are dedicated to cultivating an equitable, inclusive community founded on respect for all persons. Students, staff and faculty from many diverse belief systems and backgrounds collectively bring a rich dimension to the academic, cultural, and religious experience at CSB/SJU. Learn more in our Statement on Diversity.

With a total enrollment of approximately 3600 students, CSB/SJU are unique in all of higher education, distinguished by their commitment to the holistic transformational development of women and men within the context of a unified, coeducational experience. All students, faculty, and staff have the opportunity to experience and engage with the two institutions. For further information, see http://www.csbsju.edu/about.

CSB/SJU offer competitive salaries and a comprehensive benefits program.
Responsibilities:

Work with the library UX committee and Reference Librarian group to keep the library’s website in working order. Develop an advanced understanding of how the website content management system, room booking system, vendor-supplied databases, Integrated Library System and openURL resolver integrate to create a seamless experience for patrons. Work with the Office of Marketing and Communication on website design changes to ensure the library’s compliance with the institutional style guide. (60%)
Update websites for any Academic Affairs department requesting assistance in concert with the Office of Marketing and Communication. (15%)
Update interface to digital image libraries. (10%)
Monitor and update web services to assure usability and accessibility across our varied library systems. (10%)
Other duties as assigned. (5%)

Qualifications:
Required:
• B.A. or B.S. with technical background.
• Advanced understanding of HTML and CSS.
• Demonstrated ability to learn new technologies and acquire new software skills.
• Ability to diagnose problems and propose workable solutions.
• High degree of accuracy and ability to work with detail.
• High level of initiative and ability to function autonomously.
• Ability to interact effectively and tactfully with members of the academic community
• Ability to work with people of diverse backgrounds and customs.
• Excellent time management and project management skills. Demonstrated ability to manage a complex workload, prioritize tasks and use good judgment in providing services.
• Excellent communication skills, both written and verbal, in order to work with users at all levels within the organization.

Preferred:
• Supervisory experience.
• Library experience.

To Apply:
Applications are accepted online by clicking on “Apply” above. Applicants should complete the full application and submit a cover letter and resume.

If you require special accommodations to participate in the College of Saint Benedict/Saint John’s University hiring process, please contact us at (320) 363-5500 or employment@csbsju.edu.

It is the policy of CSB and SJU to conduct pre-employment background checks. An offer of employment is contingent upon a successful background check.

The College of Saint Benedict and Saint John’s University are Affirmative Action/Equal Opportunity Employers.

Original posting / application information