Library Technology Coordinator – Washington County Library

Salary: $59,738.00 – $81,848.00 Annually
Location: Woodbury, MN
Job Type: Full Time
Department: Library
Job Number: 19-01040
Closing: 4/3/2019 11:59 PM Central

JOB SPECIFICS

MINIMUM QUALIFICATIONS:
• This position requires a Bachelor’s degree in Information Technology or related field and two years of professional technology teaching, training, or mentoring experience;
• OR, an Associate degree in Information Technology or related field and four years of professional technology teaching, training, or mentoring;
• OR, an equivalent combination of education and job related work experience that totals six years of experience in professional technology teaching or training.

RESPONSIBILITIES: Do you want to make a difference and impact the community in a positive way? Washington County Library is seeking an enthusiastic technology educator. You’ll be responsible for creating and delivering technology training to staff and customers. You’ll have the opportunity to influence the strategic direction for technology in Washington County Libraries and to make a difference to the community. The ideal candidate will have a passion for creating positive, stimulating learning environments, a love for experimenting with emerging technology, and the ability to explain complex subjects in a clear and interesting way. You’ll be joining a fun and passionate team dedicated to establishing Washington County Library as a technology hub for the community. The Library Technology Coordinator reports to the Library Technology Manager.

DESIRABLE EXPERIENCE:
• Experience lecturing or delivering talks on technical subjects
• Certification such as CTT+ (Certified Technical Trainer)
• Awareness of or experience with technology challenges and opportunities in public libraries

In addition to a resume, a written supplement will be required with the application for this position. The supplement will be used in combination with the complete application materials to determine who will be selected for an in-person interview. You will be asked to attach a separate document with answers to the following questions:

1. Please tell us about a recent situation when you lost track of time while experimenting and “tinkering” with technology. What technology were you experimenting with and what did you learn in the process?
2. How do you tailor your training, teaching and public speaking based on the audience? Please give specific examples.
3. Describe a situation where you had to explain technical details to a non-technical audience. How did you adjust your style for the best learning experience for the non-technical audience?
4. Where do you see libraries heading in the future?

SELECTION TECHNIQUE: Your training and experience will be rated based on the required application material submitted and the top scoring candidates will be forwarded to the hiring department for further consideration.

HOURS / DAYS: 8:00 a.m. to 4:30 p.m., Monday through Friday. Work schedules (hours and days) and location are subject to change based on department needs.

ANTICIPATED HIRING RANGE: $59,738 – $70,793 annually

JOB SUMMARY
The Library Technology Coordinator is responsible for creating and delivering technology training to staff and customers. This position also educates about and advocates for emerging technologies and implements special technology projects for the library. The Library Technology Coordinator reports to the Library Technology Manager.

EMPLOYMENT CRITERIA

MINIMUM QUALIFICATIONS:
• This position requires a Bachelor’s degree in Information Technology or related field and two years of professional technology teaching, training, or mentoring experience;
• OR, an Associate degree in Information Technology or related field and four years of professional technology teaching, training, or mentoring;
• OR, an equivalent combination of education and job related work experience that totals six years of experience in professional technology teaching or training.

CORE COMPETENCIES, JOB SPECIFIC KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR SUCCESSFUL JOB PERFORMANCE
Core Competencies outline essential business and professional traits necessary to perform this job.
• Promotes a diverse, culturally competent, and respectful workplace;
• Promotes an innovative, future-focused environment that encourages a high level of enthusiasm and competency in technology for staff and the public;
• Demonstrated ability to prioritize and manage multiple projects simultaneously;
• Demonstrated ability to work independently and as an effective team member in a professional setting;
• Demonstrated knowledge of learning design, instructional methods and training techniques, needs analysis, and training program evaluations;
• Demonstrated ability to communicate effectively and facilitate one-on-one and group learning activities; and
• Demonstrated ability to motivate and inspire training participants to engage in subject material.

DUTIES & RESPONSIBILITIES
Train, Educate, Facilitate:
• Implement technology training sessions, webinars, and workshops on beginner to advanced technology topics.
• Identify and execute appropriate techniques for different types of learning objectives.
• Lead and facilitate a positive and fun learning environment, moderating group discussions to balance input and participation.
• Create training materials, tools, presentations, activities, tutorials, documentation and assessments to evaluate learner comprehension.
• Conduct ongoing technology training needs assessments and establish baseline technology competencies for staff.
• Work with Library Technology Manager to build and implement a comprehensive technology training plan for staff that is aligned with Washington County Library’s strategic direction and initiatives.
• Travel to different locations within Washington County to train and evaluate technological knowledge and abilities.

Evaluate and Monitor Library Technology Needs:
• Keep up-to-date with changes in the consumer technology environment and maintain awareness of emerging technologies that could be integrated into services for library users.
• Engage with staff and the public to determine community technology needs and requirements, provide solutions, and evaluate usage.
• Observe,evaluate, and report results of training programs. Work with Library Technology Manager to determine effectiveness of programs and make improvements.

Create, Implement, and Maintain Technology Projects:
• Implement and maintain new and existing special technology projects. Examples of existing projects include digital literacy playgrounds, radio-frequency identification (RFID), strategic planning equipment, creative and collaborative spaces, virtual reality, and mobile labs; and
• Coordinate, configure, and support a wide-range of technologies, consumer devices, and operating systems to provide innovative services for internal and external customers.

Perform other duties as assigned. Perform other duties as assigned.

Work is sedentary in nature performed within the Government Center or satellite offices. There is a lifting requirement of 15 – 20 pounds on an occasional basis. There may be frequent wrist and finger manipulation due to high concentration of filing, compiling, calculating, or computer work. No special physical effort or ability is required to perform the work. Most work is performed in a normal office environment.

Additional physical/mental requirements that occur may not be listed above, but are inherent in performing the position’s essential functions.

This job description is intended to describe the kinds of tasks and level of work difficulty being performed by people assigned to this classification. The list of responsibilities is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The County retains the discretion to add or change the contents of this job description at any time.

Original posting / application information