Library Technician – Winona State University

Job Title: Library Technician
Job ID: 18239
Location: Winona
Full/Part Time: Full-Time
Regular/Temporary: Unlimited

Job Details

Job Class: Library Technician
Working Title: Access Services Manager (Evening)
Who May Apply: Open to all qualified applicants
Date Posted: 11/15/2017
Closing Date: 12/12/2017
Hiring Agency/Seniority Unit: Minnesota State/Winona State University
Division/Unit: Library
Appointment Type: Unlimited
Work Shift/Work Hours: Evening Shift (5:00pm – 1:30am Academic Year; 1:00pm-9:00pm Summer)
Days of Work: Sunday-Thursday
Travel Required: No
Salary Range: $16.62 – $23.09 /hourly; $34,703 – $48,212 /annually
Shift Differential: For employees working on assigned shifts which begin before 6:00 a.m. or which end at or after 7:00 p.m. shall be $0.65 per hour for all hours worked on that shift
Classified Status: Classified
Bargaining Unit/Union: 207–AFSCME
Work Area: Darrell W. Krueger Library
Anticipated Start Date: February 19, 2018
Re-Posting: No
Connect 700 Program Eligible: Yes

Job Summary

1. Provides overall oversight for Library services, equipment, and facilities during evening and late night hours.
• Supervise library student assistants during the late night library hours (or other shifts determined by the supervising librarian/administrator).
• Serve as the primary library contact for student workers and other university personnel during evening hours.
• Respond to library security and facility related incidents.
• Alert appropriate university offices and personnel (library staff, security staff, facilities, etc.) of important issues and/or incidents in the library.
• Maintain and update Front Desk Student Worker Handbook and Front Desk Staff Handbook
• Open and close the circulation desk as needed.

2. Assist in hiring, training, and supervising Library student assistants
• Maintain workflow of student assistants through efficient scheduling of tasks.
• Confer with other service point technicians on recommendations to hire, retain or dismiss.
• Interview and hire students.
• Train newly hired student employees on departmental policies, procedures, and equipment.
• Develop training for student workers.
• Be responsible for student assistant performance.Take initiative in dealing with problems of poor performance.
• Coordinate the student evaluation process.
• Provide recommendations as needed.

3. Circulation Duties
• Participate in maintenance of the collection: search for missing materials, identify materials in need of repair or preservation, address and resolve issues with problem books, and work with necessary staff to resolve issues.
• Contribute to ongoing evaluation of circulation procedures and keep current on all circulation and Library policies. Note needed policy and procedural changes and present to the staff and appropriate personnel for action.
• Assist in the managing shelving of library materials, stack maintenance and shelf reading, shifting, and inventorying the library’s collection.
• Assist in managing electronic and paper reserves for the Darrell W. Krueger Library.
• Maintain and amend the patron database as needed.
• Process Courtesy Card applications
• Respond to off-campus database questions
• Check and respond to library department email

4. Assist in the processing of interlibrary loan requests
• Monitor the library email account for incoming ILL articles or notices from other libraries.
• Monitor OCLC Worldshare for articles arriving via Article Exchange.
• Download and email patrons any articles that arrive throughout the evening.
• Process the routine ‘locate failed’ requests in Aleph.
• Communicate with the interlibrary loan staff about any problems that arise in the evening.
• Maintain and amend the article database as needed.
• Provide backup for Interlibrary Loan Library Technician as needed

5. Assist in the processing of government documents
• Process shipments of government documents for the library’s documents coordinator.
• Send the documents to Cataloging after they have been processed.
• Alert the Documents Coordinator of pertinent matters.
• Deaccession Government Documents as assigned by supervising librarian.

6. Assist library users.
• Supervise the operation of the automated circulation system so that accurate records are maintained concerning who has material.
• Explain and administer library policies in a consistent manner.
• Directly assist users with circulation and information gallery issues generated in person, on the telephone, and via e-mail.
• Assist library patrons in locating materials and provide general assistance.
• Provide access to library materials and facilities.
• Provide patron assistance with checking out and reserving library materials.
• Open and close the library as needed.

7. Miscellaneous duties as needed or assigned.
• Attends staff meetings and takes an active role in promoting excellence in the library.
• Serve on Library or university committees and task forces as appropriate.
• Take part in appropriate continuing education opportunities and attend user group meetings, conference, workshops, and training sessions.
• Contribute to an inclusive work environment by attending professional development training and modeling inclusive behavior.
• Other reasonable tasks and duties as required.


Minimum Qualifications:
• Working knowledge of library classification system(s) and standard library reference tools sufficient to assist clients in locating materials and conducting research
• Ability to:
– Apply and support detailed coding or cataloging systems sufficient to create tracking for new print and non-print library acquisitions and locate and replace existing materials
– Operate personal computers, use various software and web-based applications, and other office equipment sufficient to locate catalog information, word-process documents, complete forms and prepare reports.
– Communicate effectively orally and in writing sufficient to determine and respond to the information needs of clients of varied educational levels and backgrounds; to train, direct and evaluate work of student clerical staff; and to assist the professional library staff to maintain the library collection according to library policy and procedures.

Preferred Qualifications:
• A thorough understanding of the library and circulation policies, procedures, and collections.
• Ability to work with a diverse library clientele in person, through e-mail, and on the phone.
• In-depth knowledge of the library’s automation system necessary to effectively carry out all functions related to the Circulation Department.
• Working knowledge of specialized library resources including equipment commonly circulated within libraries.
• Working knowledge of various types of audio-visual equipment and their functions.
• Good keyboarding skills, familiarity with computers and equipment.
• Highly developed human relations, customer service, and communications skills necessary for effective interaction with library colleagues, students, faculty, staff, and the general public.Ability to work with a diverse clientele.
• The managerial skills necessary to organize workflow and supervise the day-to-day routines of the Circulation Department.
• Familiarity with the Library of Congress (LC) and Superintendent of Documents (SuDoc) classification systems.
• Ability to work well in a team environment by attending meetings and effectively communicating and working with other supervisors in the Circulation Department.
• General knowledge of library operations, including Interlibrary Loan, Periodicals, Government Documents, and Reference.
• Ability to train and supervise student workers.
• Ability to respond to organizational and departmental change when needed.
• Ability to maintain records and make reports.
• Ability to lift, to bend, to reach overhead, and lift items weighing up to 35 pounds.Ability to push and pull carts of books and materials weighing approximately 100-150 pounds.
• Excellent human relations and communications skills.

Additional Requirements
In accordance with the Minnesota State Colleges & Universities (MnSCU) Vehicle Fleet Safety Program, employees driving on college/university business who use a rental or state vehicle shall be required to conform to MnSCU’s vehicle use criteria and consent to a Motor Vehicle Records check.

Original posting / application information: Visit the MN Careers website and search for job id #18239