Library Services Assistant-Advanced – UW River Falls

Position Information
UW – System Position Title: Library Services Assistant-Advanced
Working Title: Access Services Library Assistant
Major Department Code: Library, Chalmer Davee (J590400)
Appointment Type: University Staff-Permanent
FLSA Status: Non Exempt
FTE (Percentage of Appointment): 100
Typical Working Schedule: 40 hours a week, Sunday – Thursday 3:30pm-12:15am with changes as needed

Position Summary
This position is a 100% appointment in the Access Services Department under the general supervision of the Head of Access Services. The employee’s primary responsibilities include overseeing services at the library service desk; overseeing student employees; and additional duties as assigned.

A. Oversee Access Services 40%
1. Provide information to all patrons regarding library policies, hours, and services.
2. Answer complaints and explain regulations regarding fines, charges or services.
3. Direct library users to appropriate resources for locating information.
4. Make appropriate use of reference referral procedures for complex or lengthy questions.
5. Monitor the library and resolve security problems in a timely fashion.
6. Work at the library service desk as needed during designated hours.
7. Open and close the library on designated days.
8. Reconcile library’s fines and fees.

B. Oversee student employees. 50%
1. Create and modify student schedules.
2. Direct work activities of student employees during designated periods.
3. Process student payroll.
4. Provide feedback regarding employee performance.
5. In conjunction with other Library Services Assistants in Access Services, train student employees.

C. Additional Duties 10%
1. Provide backup duties as assigned for other Access Services staff.
2. Attend department meetings.
3. Provide report of activities and projects.
4. Other duties as assigned.
Knowledge Skills and Abilities

• Ability to apply problem-solving skills when dealing with issue resolutions.
• Ability to schedule, train, lead, and supervise the work of employees.
• Ability to take initiative, work independently, and make decisions with limited supervision.
• Ability to maintain confidentiality of sensitive and confidential information obtained through the course of completing work assignments.
• Ability to complete detail-oriented work accurately and in a timely fashion.
• Effective oral and written communication skills.
• Ability to work effectively in a collaborative environment.

• Knowledge of library public service functions, including circulation processes.
Posting Detail Information

Posting Number USH00170
Number of Vacancies 1
Desired Start Date
Position End Date (if temporary)
Open Date 04/10/2019
Closing Date 05/01/2019
Applicant Review Date
Open Until Filled No
Special Instructions to Applicants

Applicants are required to apply online. UWRF will not consider paper, emailed or faxed applications.

Applicants will be required to provide:

• Resume;
• Cover letter addressing how your education and experience relate to the responsibilities and knowledge, skills, and abilities as outlined in the job posting;
• Names, addresses, telephone numbers, and e-mail addresses of three references who can specifically comment on your professional & relevant work experience.

A criminal background check will be completed on final candidates. The minimum starting salary is $16.00 per hour. The hourly rate may be negotiable based on experience and available budget.

Inquiries should be addressed to Christy Boyer at

UW-River Falls does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term. If you have questions regarding this, please contact Human Resources at 715-425-3221.
Legal Notices

EEO/AA Statement

UW-River Falls is an equal opportunity, affirmative action employer subject to all state and federal regulations pertaining to non-discrimination based upon sex, gender identity or expression, sexual orientation, race, color, national origin, religion, disability, marital status, age, arrest and/or conviction record, veteran or military status. All persons, especially women, minorities, veterans, and persons with disabilities are encouraged to apply.

Employment is subject to federal laws that require verification of your identity and legal right to work in the United States as required by the Immigration Reform and Control Act.

Confidentiality of Applicant Materials

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the final candidates may be released. See Wis. Stat. sec. 19.36(7).
Annual Security and Fire Safety Report (Clery Act)

The Annual Security and Fire Safety Report, which includes statistics about reported crimes and information about campus security policies can be viewed at or call University Police at 715-425-3133 for a paper copy.
Criminal Background Check and Reference Check Policy

Employment will require a criminal background check. It will also require you, your most recent employer, and all previous UW System institution and State of Wisconsin agency employers from the past seven (7) years to answer questions regarding sexual violence and sexual harassment per UPS Operational Policy: TC 1.

Original posting / application information