Library Services Assistant: Advanced – University of Wisconsin-Stout

JOB TITLE:            Library Services Assistant – Advanced
DEPARTMENT: University Library
APPOINTMENT PERCENTAGE (FTE): 100%
ANTICIPATED START DATE: December 15, 2018 to January 1, 2019.
SALARY:  Minimum $15.42 per hour.

JOB DUTIES
Reporting to the Technology Coordinator, and working under general supervision, this position works independently to effectively lead the day-to-day operation at the Library Circulation Desk. This includes first-line interaction and problem solving with library patrons; interpreting the circulation system and electronic catalog for patrons and staff; coordinating all daily and monthly circulation system reports; coordinating circulation activities and staffing; and monitoring day-to-day functions in: Circulation, Stacks Maintenance, and Equipment Checkout. This professional position is independently responsible for recruiting, hiring, training, scheduling, and supervising student workers who serve as library clerks. This position is independently responsible for oversight of the processing of overdue items, and associated activities, as well as placing and removing blocks on borrowing privileges, all of which require administrator level library system/client permissions and assessing work flow in Circulation. This position is independently responsible for troubleshooting technology problems within the unit, as well as training staff with new technologies as they become available. These tasks are performed while serving library patrons and other libraries in the state via personal contact, phone, email and web applications. Duties for this position may occasionally require evening and weekend hours. This position strives to meet EDI (equity, diversity, inclusiveness) goals of the university.

QUALIFICATIONS

Minimum
• Excellent verbal and written communication skills.
• Customer service experience.
• Experience in training and supervision.
• Ability to delegate work.
• Ability to learn new procedures and tasks.
• Experience working successfully in a team environment.
• Evidence of having attention to detail, proofreading and editing skills.
• Working knowledge of desktop hardware and standard business software programs (e.g. word processing, spreadsheets, database) and the Internet.
• Ability to handle cash.

Preferred
• Associates degree in a related field.
• Experience in a library or similar setting.
• Experience in a higher education environment.
• Ability to adapt to a rapidly changing environment.

CAMPUS INFORMATION
The University of Wisconsin-Stout offers a rich, dynamic and collaborative environment in which to work and grow. A member of the University of Wisconsin system, UW-Stout is unique within the system–it is named after its founder, James Huff Stout, and holds the distinction of being Wisconsin’s Polytechnic University, a designation which highlights our combination of applied learning, real-world experiences and a solid liberal arts foundation.

UW-Stout offers 48 undergraduate and 26 graduate degrees, including two terminal degrees. Student enrollment is just over 9,500.

UW-Stout faculty enjoy opportunities for cross-disciplinary collaboration, state-of-the-art facilities, and a modern digital environment. UW-Stout values innovative approaches to solving problems in society and industry, and faculty are encouraged to maintain strong ties and seek collaborative projects within their disciplines and industries.

All students are issued laptops. Faculty use the university’s online course delivery system and must be available for online interactions and/or alternate time frames for teaching. Faculty members teach, advise students, conduct research, assess student learning and engage in service activities.

Menomonie, Wisconsin, is a town of 16,000 located in the beautiful Chippewa River Valley, 25 miles west of Eau Claire and 60 miles east of the Twin Cities of Minneapolis and Saint Paul.

More information about the UW-Stout community and region: http://www.uwstout.edu/about/community.cfm.

Facts and data about the university:  http://www.uwstout.edu/about/facts.cfm.

SPECIAL NOTES
The normal work schedule for this position is Monday to Friday, 7:30 a.m. to 4:00 p.m.

The minimum starting salary is $15.42 per hour.  The hourly rate for this position is negotiable based on experience and available budget.  A six-month probation is required.  The UW System provides an excellent benefits package including participation in the Wisconsin State Retirement Plan.  Benefit details can be found at:  https://www.wisconsin.edu/ohrwd/benefits/download/summaries/Univ-staff.pdf.

As an equal employment opportunity and affirmative action employer, UW-Stout is committed to inclusive excellence and is actively seeking applications from individuals from diverse groups; veterans and individuals with disabilities.

In compliance with the Wisconsin Fair Employment Act, employment will be contingent upon a criminal background check and authorization to work within the United States as required by the Immigration Reform and Control Act of 1986.

In response to a public records request, the University of Wisconsin System will not reveal the identities of applicants who request confidentiality in their online application, except that the identity of the successful final candidate will be released. See Wis. Stat. sec. 19.36(7).

For campus safety information and crime statistics visit: http://www.uwstout.edu/police/clery.cfm

TO ENSURE CONSIDERATION
Screening of applications will begin 10/29/2018 and may continue until the position is filled.  To ensure consideration, complete applications must be submitted by 11:59 p.m. on 10/28/2018.

Your online application will not be considered complete until all required documents are attached, and all required fields are completed.  Note: Once you have attached your materials and submitted your application you will not be able to go into the system and change them.

Please be sure you have included the following documents:
– Cover letter specifically addressing how you meet the minimum and preferred qualifications
– Current resume
– Names and contact information for a minimum of three professional work references

TO APPLY
Go to:  https://jobs.uwstout.edu/library-services-assistant-advanced/job/9677503

Frequently asked questions (FAQs) about our online application system are available via: https://kb.wisc.edu/hrs/page.php?id=21900

If you need assistance with the online application process or if you submitted your application prior to uploading all of the required application materials, please contact:

Dawn Skovbroten
Phone:  715-232-2392
Email: skovbrotend@uwstout.edu