Library Assistant 2 – University of Minnesota, Twin Cities

Job ID: 326496
Job Title: Library Assistant 2
Job Code: 4996
Location: Twin Cities
Empl Group: AFSCME Unit 7 – Technical
Full/Part Time: Part-Time
Regular/Temporary: Regular


• Two years of college coursework and/or relevant library experience.
• Experience with Google Suite and/or Microsoft Office
• General office/clerical skills
• Ability to work in an open, team environment
• Capacity to learn new computer technologies quickly and effectively
• High attention to detail

• Experience using Filemaker Pro Database
• Basic knowledge of copyright permissions
• Basic knowledge of course material delivery systems

About the Job

This position is located in the University Libraries’ Content Services department within the Content and Collections Division. The Content Services department consists of three closely cooperating units.
• Open Scholarship & Publishing Services which provide services and infrastructure that support the creation, production, and dissemination of UMN faculty and instructor produced digital scholarship.
• Copyright Services which sustains and expands existing copyright education and consultation programs, and in the near future will also incorporate services to facilitate copyright permissions and licensing for course-based uses and other single-use licensing at the University.
• Interlibrary Loan which provides on demand acquisition of content for patron requests.

Temporary position – 50% time for up to one year

Job Duties/Responsibilities:

Course Materials & Course Pack Management Requiring Copyright Permissions (100%)
• Create packs – From intake, to obtaining bibliographic information and requesting permissions from publishers, tracking process, releasing packets for print, and paying royalties.
• Work directly with faculty and/or support staff to submit requests to publishers
• Track permissions and relay information to faculty.
• Contact and follow‐up with publishers as needed on permission requests.
• Maintain excellent customer service by providing high quality and timely services and products.
o Communicate effectively with staff, faculty and students.
o Interact respectfully with employees and coworkers.
o Respond to verbal and written inquiries promptly, consulting with customers, providing information and making recommendations.
• Apply solutions to resolve problems and concerns.
• Consult with individuals who contact the Permissions Service in order to provide information, recommendations or referrals, as necessary.
• Data entry for item level and pack level permissions requests
• Look up course information including enrollment, instructor, sections, etc.
• Create and maintain file system for managing request process
• Searching database for relevant information including previous semester data on owned items

About the Department
The Copyright Permissions Service is here to assist faculty and staff at the University of Minnesota in acquiring permissions to use copyrighted items in their course websites, course packs, Libraries Reserve and other University-related purposes. We can help with permissions if the item is not in the public domain, available under a Creative Commons license or already covered by an existing license. We can also obtain permissions if you don’t think your use is covered by any of the exceptions or limitations, including fair use or you just feel unsure whether your use is a fair use.

Original posting / application information