Library Assistant 2 – Univ. of Minnesota, Twin Cities (Minitex)

Job ID: 321238
Job Title: Library Assistant 2
Job Code: 4996
Location: Twin Cities
Empl Group: AFSCME Unit 7 – Technical
Full/Part Time: Full-Time
Regular/Temporary: Regular


Required Qualifications:
Two years of college coursework and/or relevant library experience. Ability to perform essential physical demands including, but not limited to, frequent standing, walking, sitting, carrying, pushing, pulling, balancing, stooping/bending, reaching, and lifting.

Preferred Qualifications:
Experience with integrated library systems.
Demonstrated ability with a team of colleagues who represent a diversity of work styles.

About the Job
This position is covered by the AFSCME Technical Union. Union/Fair share deductions may be made.

Service Area Overview:
Resource Sharing Services is an area in which Minitex participants submit requests for returnable and non-returnable materials to the Minitex central office located at the University of Minnesota Libraries – Twin Cities. Staff use physical and electronic resources from the University Libraries, as well as from libraries in the Minitex region, to fill requests. Staff participate in outreach to interlibrary loan staff at libraries in the Minitex region to provide leadership, expertise, and instruction for resource sharing functions. Resource Sharing staff continuously adapt workflow to incorporate new and emerging technology to ensure quick and accurate service.

Primary Function:
This position is in the Resource Sharing Service Area. The Library Assistant 2 is responsible for the processing of Minitex and DTU interlibrary loan requests at the U of M Wilson library, Bio-Medical library, and Music library.

*** WORK HOURS: Academic school year (evening position) 11:30 am – 8:00 pm. Summer work hours are 7:45 am – 4:30 pm. ***

1. Coordinate and supervise the daily operation of processing Minitex and DTU Interlibrary Loan requests at Bio-Medical library. 35%
• Assign and monitor daily workflow in libraries to meet Minitex/DTU standards of timeliness and accuracy.
• Maintain comprehensive knowledge of library resources, including scope of collections, records and circulation policies.
• Maintain copy and microfilm/fiche scanner, and scanning work stations.
• Determine appropriate handling of unverified requests. Specify or check bibliographic checklist tools to be used.
• Search MnCat Discovery, OCLC, or other appropriate tools to verify requests, identify holding locations.
• Search online, print indexes to make citation corrections on requests.
• Search Internet and publishers websites to find full text articles to fill requests or make citation corrections.
• Print and scan Internet Resources as appropriate
• Use new technologies available to improve processing and efficiencies in the unit
• Hire, train, supervise, and monitor student staff.
• Work with other Minitex staff members on requests with problem citations when appropriate.
• Maintain current written procedures for request processing and student training materials.
• Collect data and statistics as needed and provide statistical information to appropriate staff members.
• Retrieve, photocopy, and check out library materials and carry returnables back to Wilson Library at the end of the shift on a daily basis and/or in absence of students to maintain work timeliness and quality standards.

2. Responsible for the Verification of Minitex Interlibrary Loan Requests and the Processing of OCLC referral requests. 55%
• Search WorldShare Discovery or other appropriate tools to verify requests, identify holdings and maintain workflow standards.
• Identify referral location for verified requests and determine appropriate referral priorities based on Minitex custom holdings.
• Search the University of Minnesota library database to identify internet resource materials. Check availability for interlibrary loans and print.
• Process WorldShare referral typing in Mira when the next logical steps to verification is such.
• Update various systems as appropriate to indicate request status.
• Determine appropriate handling of unverified or problem requests. Specify or check bibliographic checklist tools to be used.
• Report reoccurring issues with libraries and processing to Library Manager.
• Assist in the hiring and training of student staff to ensure all daily tasks are completed in a timely manner.
• Work with other Minitex staff members on requests with problem citations when appropriate.

3. Enhance the overall effectiveness of Resource Sharing and Minitex Services. 10%
• Serve as backup for Wilson and other campus locations when needed.
• Participate actively and positively in meetings that involve the Resource Sharing staff and/or the entire Minitex staff.
• Establish & maintain positive relationships with co-workers in Resource Sharing, University Library staff, Minitex staff and Minitex participants.
• Attend workshops and conferences as appropriate, share information learned with other Minitex staff using appropriate communication methods.
• Work closely with supervisor and co-workers in Resource Sharing to insure high level of efficiency and quality of processes. Provide assistance when appropriate to other Library Assistants
• Work with various groups and task teams that focus on office-wide or organizational concerns, as appropriate.

Pay range: $15.14 – $24.97 hourly

About the Department

Department Overview
Minitex is a publicly supported network of academic, public, state government, and special libraries working cooperatively to improve library service for their users in Minnesota, North Dakota and South Dakota. There is reciprocity with Wisconsin libraries.

The Minitex program is funded by the Minnesota Legislature through the Minnesota Office of Higher Education to serve Minnesota academic and state government libraries. Minitex is a joint program of the Office of Higher Education and the University of Minnesota. The Minnesota State Library Services (the Minnesota state library agency), a unit of the Minnesota Department of Education, provides additional funding to support services for Minnesota libraries and library users.

Libraries in North Dakota participate in Minitex programs through a contract between Minitex and the North Dakota State Library. In South Dakota, Minitex provides services funded by contracts with the South Dakota State Library and South Dakota Library Network.

Minitex programs are coordinated by the Minitex staff located at the University of Minnesota-Twin Cities Libraries., which fills the majority of requests sent to the Minitex office.

Original posting / application information