Library Assistant 2 (Evening) – University of Minnesota, Twin Cities (Minitex)

Library Assistant 2 (Evening)
Job ID: 327799
Location: Twin Cities
Job Family: LR-Technical
Full/Part Time: Full-Time
Regular/Temporary: Regular

Required Qualifications: Two years of college coursework and/or relevant library experience. Some positions may require limited typing, ability in a foreign language, database searching or experience handling particular kinds of materials (i.e., serials, documents).

Preferred Qualifications:
– Demonstrated ability to manage multiple priorities and complete assigned tasks by deadlines.
– Demonstrated history of good work attendance.
– Strong commitment to customer service.
– Ability to adapt and integrate changes to work procedures.
– Good interpersonal skills, communication skills, and proven ability to work as part of a team.

About the Job

** WORK HOURS: 11:15AM-8:00PM Monday – Friday. Breaks and summer 9:30AM-6:00PM **

The responsibilities of this position are part of the Resource Sharing Unit. The Library Assistant 2 is responsible for the processing of materials in the Referral Processing Area. This employee supervises student staff. The duties include:

Responsible for the Daily Operation for Processing Referral Materials in Minitex Resource Sharing. 70%
• Serve as shift lead in the Referral Processing area.
• Process incoming referral materials, ensuring all tasks are completed in the same shift.
• Process returned materials, ensuring all materials are completed in the same shift.
• Monitor daily workflow and make appropriate adjustment to ensure all tasks are completed.
• Maintain a comprehensive knowledge of all Interlibrary Loan systems used in Resource Sharing.
• Determine appropriate handling of misrouted and or incorrect materials received via delivery.
• Identify and solve problems as they develop in the material handling process.
• Train and provide oversight of student staff.
• Monitor daily workflow of student staff, communicate any changes regarding processing of materials.
• Work closely with Minitex Delivery Unit staff to ensure seamless processing procedures benefiting both units.
• Work closely with other Library Assistant 2’s and Library Manager in Referral Processing area to ensure all work processes are efficient.
• Participate in unit meetings with an emphasis towards better communication and efficient processing.

Verification, Identification of Locations and Typing Referral Requests to Off-campus Libraries on the VDX Interlibrary Loan System. 20%
• Refer ILL requests to Minitex libraries using VDX Interlibrary loan software.
• Work with supervisor or other Minitex staff members on requests in MnLINK VDX. Assess student progress. Coordinate scheduling of students as needed according to workflow. Keep students informed of changes in procedures.

Enhance the Overall Effectiveness of Resource Sharing and Minitex Services. 10%
• Participate actively and positively in meetings that involve work processes, Resource Sharing staff and/or the entire Minitex staff.
• Establish & maintain positive relationships with co-workers in Resource Sharing, Minitex staff and Minitex participants.
• Participate actively & positively in meetings that involve Resource Sharing and/or Minitex staff using appropriate communication methods.
• Attend workshops and conferences as appropriate, share information learned with other Minitex staff using appropriate communication methods.

About the Department

Minitex is a publicly supported network of academic, public, state government, and special libraries working cooperatively to improve library service for their users in Minnesota, North Dakota and South Dakota. There is reciprocity with Wisconsin libraries.

The Minitex program is funded by the Minnesota Legislature through the Minnesota Office of Higher Education to serve Minnesota academic and state government libraries. Minitex is a joint program of the Office of Higher Education and the University of Minnesota. The Minnesota State Library Services (the Minnesota state library agency), a unit of the Minnesota Department of Education, provides additional funding to support services for Minnesota libraries and library users.

Libraries in North Dakota participate in Minitex programs through a contract between Minitex and the North Dakota State Library. In South Dakota, Minitex provides services funded by contracts with the South Dakota State Library and South Dakota Library Network.

Minitex programs are coordinated by the Minitex staff located at the University of Minnesota-Twin Cities Libraries., which fills the majority of requests sent to the Minitex office.

Resource Sharing Services is an area in which Minitex participants submit requests for returnable and non-returnable materials to the Minitex central office located at the University of Minnesota Libraries – Twin Cities. Staff use physical and electronic resources from the University Libraries, as well as from libraries in the Minitex region, to fill requests. Staff participate in outreach to interlibrary loan staff at libraries in the Minitex region to provide leadership, expertise, and instruction for resource sharing functions. Resource Sharing staff continuously adapt workflow to incorporate new and emerging technology to ensure quick and accurate service.

Original posting: Visit the U of M Careers site and search for job id #327799