Library Assistant 1

Job ID 347750
Location Duluth
Job Family LR-Technical
Full/Part Time Full-Time
Regular/Temporary Regular
Job Code 4995
Employee Class AFSCME Unit 7 – Technical

About the Job

The library has an opening for the Library Assistant 1 position. This is a full-time, 12 month position.  Starting salary for this position is $34,840.

Position will be open until May 16, 2022.

***This is an AFSCME Technical position. Applications from current AFSCME Technical employees must be submitted by May 5, 2022 in order to be eligible for priority consideration.

Terms and conditions of employment for AFSCME Technical employees, including salary rate information, can be found in the collective bargaining agreement:  https://humanresources.umn.edu/unit-7-afscme-technical-contract

Position Overview 

KAML Circulation Desk Supervisors provide direct service to library users and supervise circulation desk student workers.  Supervisors of student workers are responsible for hiring, training, assigning work, and evaluating student workers. This position directly supervises 5-10 students.

As a circulation desk supervisor they are responsible for ensuring the smooth operation of the desk service, providing direct service to library users, monitoring the attendance and overseeing the work of student workers, and responding to reported safety and security issues.

The person in this position is assigned about 20 hours/week as the designated circulation desk supervisor. During the academic year the circulation desk supervisor will work some evening shifts and some weekend shifts.

ACS (Access & Collection Services) general responsibilities include performing resource sharing tasks and cooperatively managing stack and collection maintenance projects.

The person in this position may be assigned minor, non-recurring duties or tasks that change frequently and don’t consume more than 10% of a regular 40-hour work week. These tasks will be related to the general framework of the employee’s duties, as described below.

Access & Collection Services Team is responsible for acquisitions, library facilities oversight and security, cataloging, circulation, course reserves, managing print and electronic materials, resource sharing, and stacks maintenance.

Essential Job Functions

Circulation Supervisor (60%)

  • Hire student workers following library and campus practices, procedures, and policies
  • Train student workers
    • Inform each student of their responsibilities and standards of behavior expected from all Access & Collection Services employees.
    • Assist the student in developing skills and learning procedures necessary to perform assigned tasks.
    • Work cooperatively with other Circulation Supervisors to develop training and procedural materials.
  • Verify the accuracy of your student worker’s timesheets and approve time
  • Evaluate student workers’ performance throughout the year
  • Serve as the circulation desk supervisor
    • Supervise and manage all circulation desk student workers during assigned desk supervisor shifts.
  • Monitor staffing to assure adequate desk coverage. Verify the arrival and departure of scheduled student workers. Approve and record student worker schedule changes
  • Select appropriate tasks for student workers. Modify task priorities in response to special situations
  • Provide procedural review whenever needed
  • Model appropriate customer service interactions
  • Report job performance problems to student workers’ direct supervisor. Take immediate corrective and/or disciplinary action with student workers under their direct supervision
  • Provide service to library users
    • Check out library materials
    • Check out study room keys
    • Answer questions about the building/use of the space
    • Refer users to research help when appropriate
  • Perform facilities oversight
    • Open and/or close and secure the building according to established procedures
    • Report basic building maintenance needs using the established procedures
    • Troubleshoot problems with equipment and computers for Access & Collection Services staff, the circulation area, and public use equipment including guest computers, audiovisual equipment, scanners, and microform reader/printers. Report unresolved problems to appropriate staff or vendors
    • Move furniture as necessary
    • Respond to alarms
  • Perform assigned safety and security duties
    • Maintain knowledge of standard University and Library emergency and disaster policies and procedures.
    • Act as the building evacuation coordinator when necessary
    • Call emergency personnel (police, ambulance, and/or fire) when necessary
  • Apply Library policies

General Responsibilities: Collection Maintenance and Resource Sharing (35%)

  • Direct the work of student workers assigned to stacks maintenance projects by explaining the process to be followed, answering questions, troubleshooting problems, and ensuring that the student workers are doing their work efficiently, accurately, and in a timely manner.
  • Monitor the physical collection to ensure that materials are shelved correctly, identify areas that are overcrowded, and participate in shifting projects. Manage inventory, shelf-reading, and cleaning
  • Process new materials
  • Materials transportation and stacks management support for American Indian Learning Resource Center
  • Assist with interlibrary loan processing
  • Digitize requested materials

Other duties as assigned (5%)

Supervision

Participates in the hiring, training, performance evaluation, discipline, and determination of work assignments for subordinates, including supervision of student employees. May serve as a lead worker (e.g., assign, schedule, direct work) of University staff but are not PELRA supervisors.

Qualifications

Required Qualifications

  • High school graduation with one year full time equivalent library, clerical, or related work experience.

Preferred Qualifications

  • Experience working in a library
  • Excellent organizational skills
  • Excellent oral and written communication skills
  • Strong attention to detail
  • Experience providing service to users/customers in collaborative, team-based environment
  • Experience training others
  • Experience with and demonstrated commitment to diversity, equity, and inclusion

Physical and Environmental Conditions

  • Ability to meet the physical demands of the job; accommodations may be made:
    • Sitting, standing, walking, climbing, stooping, bending/twisting and reaching
    • Lifting and carrying: 30 pounds or less
    • Pushing and pulling: objects weighing 60-80 pounds on wheels
    • Talking and hearing; use of the telephone

Far vision at 20 feet or further; near vision at 20 inches or less

About the Department

About the Department

The Kathryn A. Martin Library is located on the University of Minnesota Duluth campus. The Access & Collection Services Team is responsible for acquisitions, library facilities oversight and security, cataloging, circulation, course reserves, managing print and electronic materials, resource sharing, and stacks maintenance.

Benefits

Working at the University

At the University of Minnesota, you’ll find a flexible work environment and supportive colleagues who are interested in lifelong learning.  We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work.

The University also offers a comprehensive benefits package that includes:

  • Competitive wages, paid holidays, and generous time off
  • Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Scholarship
  • Low-cost medical, dental, and pharmacy plans
  • Healthcare and dependent care flexible spending accounts
  • University HSA contributions
  • Disability and employer-paid life insurance
  • Employee wellbeing program
  • Excellent retirement plans with employer contribution
  • Public Service Loan Forgiveness (PSLF) opportunity
  • Financial counseling services
  • Employee Assistance Program with eight sessions of counseling at no cost

Please visit the Office of Human Resources website for more information regarding benefits.

How To Apply

Applications must be submitted online.  To be considered for this position, please click the Apply button and follow the instructions.  You will have the opportunity to complete an online application for the position and attach a cover letter and resume.

A complete application will include a cover letter addressing qualifications, a resume, and 5 professional references.

Additional documents may be attached after applying by accessing your “My Job Applications” page and uploading documents in the “My Cover Letters and Attachments” section.

This position will remain open until May 16, 2022

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-UOHR (8647).

Diversity

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission.  The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression.  To learn more about diversity at the U:  http://diversity.umn.edu.

Employment Requirements

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

Please note: All employees at the University of Minnesota are required to comply with the University’s Administrative Policy: COVID-19 Vaccination and Safety Protocol by either providing proof of being fully vaccinated on their first day of employment, or complete a request for an exemption for medical exemption or religious reasons. To learn more please visit:  https://safe-campus.umn.edu/return-campus/get-the-vax

About the U of M

University of Minnesota, Duluth (UMD)

The University of Minnesota, Duluth (UMD) consistently ranks among the top Midwestern, regional universities in U.S. News and World Report’s “America’s Best Colleges” issue.

Overlooking Lake Superior, UMD provides an alternative to both large research and small liberal arts environments and attracts students looking for a personalized learning experience on a medium-sized campus of a major university.  A firm liberal arts foundation anchors a variety of traditional degree programs, as well as professional and graduate students that draw on UMD’s many research institutes and labs.