Librarian II: Branch Coordinator – Duluth Public Library

Salary: $54,060.00 – $63,708.00 Annually
Location: Duluth, MN
Job Type: Full-time
Department: Public Administration
Job Number: L18107
Closing: 1/14/2019 11:59 PM Central

Summary / Purpose

The City of Duluth
Duluth, Minnesota is a city for all ages with a growing community of young professionals. Duluth is northern Minnesota’s largest city and home to two colleges and a university. It has something for everyone, including historic neighborhoods, a vibrant cultural scene, and beautiful parks. Winner of Outside Magazine’s 2014 Best Town Contest, Duluth is located close to Lake Superior’s beautiful North Shore and the Boundary Waters Canoe Area, but still an easy drive to Minneapolis and St. Paul.

The Duluth Public Library
The Duluth Public Library is a bustling, well-loved cornerstone of the community. The main library, with its ore boat architectural design, is located in the center of the city. The West Duluth branch is located in a city center with a senior center and fire and police stations. The Mount Royal branch is located near the University of Minnesota, Duluth and has recently been renovated to add programming space. Each location has a unique feel, but all place a strong emphasis on customer service.

Branch Librarian II Position
This newly created position reflects Duluth Public Library’s excitement about providing high quality library service to the city’s neighborhoods. If you enjoy being a team leader and would like the variety of working in more than one location, then read on!
Here’s what we’re looking for:

Librarian with a Masters degree in Library Science and 2 or more years professional experience in a public library setting
Skilled communicator and collaborator
Experienced project manager
Enthusiastic program and event planner
Experienced provider of customer service

The ability to communicate well with different groups of people is essential for this position. The branch coordinator will be the liaison between the main library and the branches. Working with supervisory staff, the branch coordinator must be able to clearly convey goals and expectations to branch staff, while listening to their needs and suggestions. The branch coordinator must be able to work well with the public and have a strong background in quality customer service. The coordinator will also be someone who is comfortable assisting the public with technology and working with IT staff to troubleshoot problems.

Essential Duties & Responsibilities (other duties may be assigned)

1. Serve the public directly by staffing public service sites.
2. Serve as a resource person to other staff at public service sites.
3. Provide information to the public using a variety of sources, formats, technologies, and equipment.
4. Represent the division and library to the community, other library divisions, and City departments.
5. Investigate and resolve complaints and problems.
6. Maintain professional growth and development through a variety of activities, which may include continuing education courses, seminars, conferences, and participation in professional organizations.
7. Develop and manage library services, events, and collections.
8. Analyze customer and community needs and interests, including analysis of collection/customer usage data and collaboration with other library staff, community organizations, or governmental agencies; and make recommendations for development of library services, events, and collections based on findings.
9. Select materials, technology, and services within budget and participate in the evaluation of collection policies.
10. Perform professional tasks related to the functions and operations of the integrated library system.
11. Use strong visionary skills to further library service goals.
12. Participate in the selection of library staff.
13. Train, evaluate, and provide coaching and feedback to library staff.
14. Schedule and coordinate work activities of library staff.
15. Lead project teams.
16. Use diplomacy and tact to establish and maintain positive relationships within the library and with outside organizations.
17. Assist in division management functions as assigned.
18. Participate in or lead committees and task forces.
19. Monitor work area’s division effectiveness and recommend changes.
20. Maintain records and prepare reports.
21. Serve as the senior staff person within the division in the absence of a Supervisor, Librarian III, or Manager.

Minimum Qualifications
A. Master’s Degree in Library Science from an American Library Association accredited school, plus two (2) years of professional library experience.

Selection Process
Education/Experience Review (100% of scoring process): All applicants meeting the minimum qualifications will be rated based on the type (relatedness) and extent of their education and experience as they document on the extended application provided.

Alternative Exam Process: For individuals who qualify under the Americans with Disabilities Act (ADA), alternative examination processes are available on an individual basis upon prior arrangement. Contact Human Resources at (218) 730-5210, as soon as possible prior to the scheduled date of the exam. TDD services are available through (218) 730-5630.

Right to Appeal: Any applicant who has been found qualified to participate in a selection process for a position in the classified service who has reason to contest the validity or fairness of any step in the selection process may appeal to the Civil Service Board within 10 calendar days of the examination. (If the examination is an Education/Experience Review, the applicant must appeal within 10 calendar days of the closing date for accepting applications.) The notice of appeal shall be in writing, shall contain a complete statement of the matter in controversy and the relief requested, and shall be signed and dated by the appellant. The notice shall be addressed to the Civil Service Board and be delivered to the Human Resources Office. If an applicant wishes to file an appeal electronically, the notice should be sent by email to

Work Eligibility: In accordance with the Immigration Reform and Control Act of 1986, the City of Duluth requires verification of identity and work eligibility at the point of hire.

Veterans: For applicants claiming veterans’ preference, a legible discharge certificate (DD214) verifying 181 days of consecutive service and separation under honorable conditions MUST be filed WITH the Application for Veterans’ Preference (Download PDF reader). Failure to provide the required documentation may eliminate the candidate from subsequent steps in the selection process. Veterans’ points will be added only if the applicant successfully completes all phases of the exam process and has submitted all required documentation to Human Resources. For applicants claiming disabled veterans’ preference a letter dated within one year from the Veterans’ Administration documenting entitlement to compensation for a permanent service-connected disability MUST be filed WITH the Application for Veterans’ Preference.

Non-discrimination: The City of Duluth is an equal opportunity and veteran-friendly employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex, marital status, familial status, age, sexual orientation, status with regard to public assistance, disability, genetic information, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Probation Period: 6 months
Duration of Eligible List: 7 months
Job Number: L18107

Original posting / application information