Digital Resources Assistant – UW Stout Menomonie (WI)

Job ID: 14040
Job Title: Digital Resources Assistant
Location: UW Stout;Menomonie, WI
Full/Part Time: Full-Time


Position Summary
Serves in a support role to the Library Access, Materials Management, and Procurement (LAMMP) leadership team, and reports to the Digital Resources Specialist. Performs activities related to digital access codes, e-text technical support, and disability access and accommodations in conjunction with other team members. Acts as a primary back-up to the Digital Resources Specialist, and primary supervisor of LAMMP student employees. Supports the Collection Development Librarian with weeding projects, periodical management, resource usage tracking, and more.

Essential Job Functions and Responsibilities

60% Under direction of the Digital Resources Specialist, performs activities related to digital access codes, e-text and digital library resource technical support, and disability access and accommodations.
• Assists with tasks related to digital access management, disability access requests, and reporting for evaluation of library material usage.
• Completes data entry for new e-textbook requests.
• Communicates with vendors for digital content access and support.
• Assists with records maintenance for vendors, textbooks, and library collections.
• Distributes e-text access codes.
• Verifies new titles, title changes, and discontinued titles for e-textbooks and library resources.
• Provides support for disability-related access needs and accommodations.
• Assists with distribution and book return efforts.
• Assists with planning of yearly “E”ffordability Summit.

15% Trains, supervises, and monitors the work of the student employees.
• Interviews and screens student employees.
• Schedules student work hours, trains students, directs and evaluates student work.
• Oversees video captioning program.
• Manages student schedules.
• Supplies help as needed for other projects.

10% Supports Collection Development Librarian.
• Assists with physical stacks management, periodicals, data entry, and other collection administration tasks.
• Performs duties as requested during peak times and to help with special projects such as weeding or stacks reorganization.

5% Participates in professional development opportunities.
• Takes part in on- and off-campus trainings to supplement department training.
• Attends conferences and webinars.
• Prepares for and delivers presentations on unit-related topics.
• Serves on library-wide or other campus committees.
• Cross-trains with peers and other library units.

5% Serves as primary back-up to Digital Resources Specialist.
• Assists with ordering access codes for digital course materials.
• Answers questions submitted to technical support email addresses.
• Provides assistance to faculty and instructional staff on e-text needs.
• Manages various tasks related to open educational resources program.
• Supports Open Educational Resource Program.

5% Performs other duties as assigned by supervisor.


• Effective verbal and written communication skills.
• History of good work habits, such as attendance, punctuality, accountability, thoroughness, and resourcefulness.

• Proficiency using desktop hardware and standard business software programs (e.g. word processing, spreadsheets, databases, email applications) and the Internet.
• Associate’s or Bachelor’s Degree in business, library services, information technology, or related field.
• Experience supervising others, delegating tasks, and managing projects.
• Excellent attention to detail.
• Ability to prioritize work effectively and multitask on several competing projects.
• Excellent interpersonal, communication and customer service skills in working with a diverse community.
• Adaptability and flexibility to work in a changing environment.
• Demonstrated progressive increases in job responsibilities.
• Ability to work both independently and as part of a team.

The Library Access, Materials Management and Procurement department is a unit of the University Library that manages the collections of library and instructional resources for the campus community. All included–e-books to print texts, digital text books, e-journals, streaming video, e-databases, and periodicals–this unit handles more than 700,000 unique titles. During peak times in the Fall and Spring semesters, we serve nearly every student on campus or in online classes by providing rental textbooks and digital access codes for online course materials.

The University of Wisconsin-Stout offers a rich, dynamic and collaborative environment in which to work and grow. A member of the University of Wisconsin system, UW-Stout is unique within the system–it is named after its founder, James Huff Stout, and holds the distinction of being Wisconsin’s Polytechnic University, a designation which highlights our combination of applied learning, real-world experiences and a solid liberal arts foundation.

UW-Stout offers 48 undergraduate and 26 graduate degrees, including two terminal degrees. Student enrollment is just over 9,500.

UW-Stout faculty enjoy opportunities for cross-disciplinary collaboration, state-of-the-art facilities, and a modern digital environment. UW-Stout values innovative approaches to solving problems in society and industry, and faculty are encouraged to maintain strong ties and seek collaborative projects within their disciplines and industries.

All students are issued laptops. Faculty use the university’s online course delivery system and must be available for online interactions and/or alternate time frames for teaching. Faculty members teach, advise students, conduct research, assess student learning and engage in service activities.

Menomonie, Wisconsin, is a town of 16,000 located in the beautiful Chippewa River Valley, 25 miles west of Eau Claire and 60 miles east of the Twin Cities of Minneapolis and Saint Paul.

More information about the UW-Stout community and region:

Facts and data about the university:

A typical shift for this position would be 7:45 a.m. to 4:30 p.m., or a reasonable timeframe to cover normal business hours. Some travel is required for necessary meetings, workshops, conferences, etc. Occasional evening and and/or weekend work is expected and will be assigned by supervisor as needed. Most work is conducted in a standard office environment or the library stacks.

The minimum starting salary is $15.42 per hour. The hourly rate for this position is negotiable based on qualifications, experience and available budget. This position is within the Library Services Assistant UW Title Series. A six-month probation is required. The UW System provides an excellent benefits package including participation in the Wisconsin State Retirement Plan. Benefit details can be found at:

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in their online application, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

As an equal employment opportunity and affirmative action employer, UW-Stout is committed to inclusive excellence and is actively seeking applications from individuals from diverse groups; veterans and individuals with disabilities are encouraged to apply. Final candidate must successfully pass a full background check before an offer of employment can be made.

For campus safety information and crime statistics visit:

To ensure consideration, complete applications must be submitted online by 3/08/2018. Applications may be submitted after 3/8 as screening of applications may continue until position is filled.

Your online application will not be considered complete until all required documents are attached and all required fields are completed. Note: Once you have attached your materials and submitted your application you will not be able to go into the system and change them.

Please be sure you have included the following documents:

– Cover letter specifically addressing how you meet the minimum and preferred qualifications
– Current resume
– Names and contact information for a minimum of three professional work references

Frequently asked questions (FAQs) about our online application system are available via:

If you need assistance with the online application process or if you submitted your application prior to uploading all of the required application materials, please contact:

TA Coordinator: Dawn Skovbroten
Phone: 715-232-2392

Job Family: Staff

Original posting / application information