Metropolitan State University, a member of the Minnesota State Colleges and Universities System, serves approximately 11,000 students in the greater Twin Cities Metropolitan area. We are the most diverse university in the system, with approximately 41% of our students coming from communities of color. The university offers programs leading to baccalaureate, masters and doctoral degrees. Visit our web site at http://www.metrostate.edu
Posting Date: 01/12/2017 (Note: there are two (2) positions available)
Posting Closing Date: 01/18/2017
Position Classification: College Laboratory Assistant 2
Class Option: Computer Applications
Work Title: Information Commons Specialist
Bargaining Unit: AFSCME: Technical
Employment Condition: Full-time, unlimited, non-exempt
Office: St Paul campus, Library and Information Services
Hours of Work: Various – shifts may vary between Sunday-Saturday, 7.45 a.m. and 11:15 p.m.
Job Responsibilities:
Provide instruction and technical assistance to faculty, students, staff, and community members using the computer equipment in the Library. Respond to inquiries regarding hardware, software, and library resources and university services. Manage the daily operations and security of the 103 public access computers, 12 wireless laptops, and library classroom in the Library & Learning Center. Provide maintenance on equipment. Install new hardware and software. Supervise student workers at the Information Commons Desk.
Minimum Qualifications:
The following qualifications are required of all applicants seeking consideration for this position. Only applicants whose resumes clearly demonstrate fulfillment of each of these minimum qualifications will be considered for the position:
A. Associate or higher degree in related field AND One year of teaching/tutoring experience at the high school level or above.
OR
B. Three years of work experience in computer applications where no degree/certificate/diploma/licensure is required.
OR
C. An equivalent combination of education and work experience.
Preferred Qualifications:
• Demonstrated ability to make minor repairs and perform routine maintenance on hardware; troubleshoot software problems and document processes.
• Excellent customer service skills are needed in order to serve the customer in a positive, calm, courteous, and efficient manner.
• Demonstrated ability to communicate effectively orally and in writing in the English language sufficient to determine and respond to the informational needs of clients with varied educational, complexity levels, and diverse backgrounds.
• Experience in training, directing, assessing, and assigning the work of student employees.
• Experience working within a team environment.
• Demonstrated ability to work with culturally, economically, and linguistically diverse clients and workforce.
• Current working knowledge and understanding of computer hardware and software supported by Metropolitan State University is highly desired (e.g. MS Office applications, Windows 7).
• Basic knowledge and/or experience with Apple and PC computers.
Physical Requirements of the Job: Requires occasionally lifting such articles as file boxes and heavy hand tools or heavier materials with help from others and/or lifting and carrying light objects frequently. Even though the weights being lifted may only be a negligible amount, a job in this category may require walking or standing to a significant degree or may involve sitting most of the time with a degree of pushing and pulling of arm and or leg controls.
The University: Metropolitan State University, a member of the Minnesota State Colleges and Universities System, serves approximately 11,000 students in the greater Twin Cities Metropolitan area. We are the most diverse university in the system, with approximately 41% of our students coming from communities of color. The university offers programs leading to baccalaureate, masters and doctoral degrees. We provide accessible, high quality liberal arts, professional and graduate education with continued emphasis on marginalized groups, including adults and communities of color. Recognized in 2008 by the Carnegie Foundation for Community Engagement and named to the President’s Higher Education Community Service Honor Roll, the university is committed to academic excellence and community engagement through curriculum, teaching scholarship and services designed to support an urban mission.
Visit our web site at http://www.metrostate.edu
Salary Range: $17.03 – $23.79/hour depending upon experience and qualifications
Application Procedure:
Applications will only be accepted through the State of Minnesota Employment site at http://mn.gov/mmb/careers/ . Applicants may upload a unique and tailored resume and have the system automatically fill in portions of their application. This system also allows you to apply without a resume and complete an application by filling in each section. A progress bar will show what steps remain in the application process. You may also need to respond to screening questions about your qualifications. Applicants may save at any time and return later to complete their application.
* Employment for this position is covered by the collective bargaining agreement AFSCME which can be found at: http://mn.gov/mmb/employee-relations/labor-relations/Labor/afscme.jsp
Notice: In accordance with the MnSCU Vehicle Fleet Safety Program, employees driving on university business who use a rental or state vehicle shall be required to conform to MnSCU’s vehicle use criteria and consent to a motor vehicle records check.
For TTY, call Minnesota Telecommunications Relay Service (TRS) at 7-1-1 or 1-800-627-3529.
Metropolitan State University is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.
The University provides reasonable accommodations to qualified individuals with disabilities upon request.